Shipping policy
Shipping & Delivery
Thank you for shopping with us! We aim to deliver your school uniforms quickly and reliably.
Shipping Options
1. PEP PAXI (Affordable Option)
- Delivery Time: 5–9 business days
- Cost: R60 (flat rate)
- Collection: Collect your parcel at your selected PEP store
- Tracking: You will receive a tracking number via SMS/email
2. The Courier Guy (Fast Delivery)
- Delivery Time: 2–4 business days
- Cost: Calculated at checkout (based on your location)
- Delivery: Door-to-door service
- Tracking: Full tracking provided
Order Processing
- Orders are processed within 1–3 business days
- No orders are processed on weekends or public holidays
Important Information
- Please ensure your contact details are correct
- Double-check your selected PEP store for PAXI deliveries
- We are not responsible for delays caused by couriers
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email or SMS.
Failed Deliveries
- If delivery fails due to incorrect information, re-delivery fees may apply
- PEP PAXI parcels not collected within the allowed time may be returned
Contact Us
If you have any questions about your delivery, please contact us:
Email: urweb8@email.com
Phone: +27 79 572 1769