Shipping policy

Shipping & Delivery

Thank you for shopping with us! We aim to deliver your school uniforms quickly and reliably.

Shipping Options

1. PEP PAXI (Affordable Option)

  • Delivery Time: 5–9 business days
  • Cost: R60 (flat rate)
  • Collection: Collect your parcel at your selected PEP store
  • Tracking: You will receive a tracking number via SMS/email

2. The Courier Guy (Fast Delivery)

  • Delivery Time: 2–4 business days
  • Cost: Calculated at checkout (based on your location)
  • Delivery: Door-to-door service
  • Tracking: Full tracking provided

Order Processing

  • Orders are processed within 1–3 business days
  • No orders are processed on weekends or public holidays

Important Information

  • Please ensure your contact details are correct
  • Double-check your selected PEP store for PAXI deliveries
  • We are not responsible for delays caused by couriers

Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email or SMS.

Failed Deliveries

  • If delivery fails due to incorrect information, re-delivery fees may apply
  • PEP PAXI parcels not collected within the allowed time may be returned

Contact Us

If you have any questions about your delivery, please contact us:

Email: urweb8@email.com
Phone: +27 79 572 1769